FREE Downloads

Here you will find a small selection of FREE downloads - extracts of resources to give you a flavour of the materials we produce to support both our bespoke workshops and accredited programmes. If you have any download problems please contact us.

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Appraisals

Are YOU ready to conduct effective appraisals

 

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Change Management

4 Stage model of change
 

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Coaching

Coaching skills diagnostic

 

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Customer Focus

Customer Focus analysis

 

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Delegation

Delegation
 

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Informations Management

Difference between DATA and INFORMATION

 
 

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Meetings

Meeting evaluation questionnaire
 

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Mentoring

Mentoring skills diagnostic

 

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Planning and Projects

A basic project management tool
 

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Problem-solving and Decision-making

Basic steps for effective problem-solving & decision-making
 

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Performance Management

Some performance management models
 

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Teams

A team diagnostics checklist
 

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Time Management

Time Management Matrix

 

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Training and Learning

A transfer of learning checklist

 

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Quality

Introduction to quality management

 

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